Reception - Hotel PMS 9.2

Reception is an intuitive hotel Property Management System (PMS) tailored to enhance guest experiences with efficiency and ease of use. Suitable for hotels of various sizes, it aims to streamline operations now and in the future, evolving in effectiveness the more it is utilized.

The following features highlight what Reception offers:

• Managing Hotel Bookings and Reception:
  • Facilitate swift check-ins and check-outs, completing processes in mere seconds.
  • Easily relocate reservations by dragging and dropping them to alternate rooms.
  • Integrate all booking channels for accessible management directly from your screen.
• Customer Management:
  • Develop comprehensive profiles for each customer.
  • Personalize guest stays with relevant notes and reminders.
  • Create tailored packages for specific customer demographics at any time.
  • Automatically update availability and pricing across booking platforms.
  • Recognize returning clients and apply appropriate discounts with ease.
• Payment Management:
  • Monitor all payment transactions within the application.
  • Support a variety of payment methods, ensuring no payment is missed.
  • Allow customers to split invoices and pay using their preferred method, such as card, cash, or cheque.
• Reporting Capabilities:
  • A robust dashboard filled with comprehensive features.
  • Detailed reports focusing on customer data, including frequency, nationality, gender, and spending habits.
  • Financial reports that cover revenue details such as occupancy rates and performance segmented by customer type or age group.
  • Tax-related reports detailing frequency and types of tax per customer as well as overall tax insights.
• Cost Efficiency and Revenue Enhancement:
  • An entirely cloud-based solution negating the need for physical PCs or data servers, with automatic backups in place.
  • A complete departure from traditional paper records for reminders and notifications.
  • No ongoing maintenance fees or requirements for additional personnel to generate necessary reports.
  • No need for extra machines to facilitate payment processing.